Hardware |
One-time Purchase |
One-time Purchase |
Hardware Warranty |
12 Months Standard Warranty |
12 Months Standard Warranty |
Pricing for Standard Warranty |
Included in the hardware cost |
Included in the hardware cost |
Hardware Warranty |
12 Months Standard Warranty |
12 Months Standard Warranty |
Pricing for Standard Warranty |
Included in the hardware cost |
Included in the hardware cost |
Hardware User Training - Offsite |
Included in the hardware cost |
Included in the hardware cost |
Hardware Installation Support - Offsite |
Included in the hardware cost |
Included in the hardware cost |
Hardware User Training - Onsite |
Available for an additional cost |
Available for an additional cost |
Hardware Installation Support - Onsite |
Available for an additional cost |
Available for an additional cost |
Hardware Extended Warranty (After 12 Months) |
Available for an additional cost |
Available for an additional cost |
Post Installation Hardware Support - Offsite |
Included in 12 Months Standard Warranty |
Included in 12 Months Standard Warranty |
Post Installation Hardware Support - Onsite |
Available for an additional cost |
Available for an additional cost |
Hardware white labelling service |
Available for an additional cost (but included in the hardware cost) |
Available for an additional cost (but included in the hardware cost) |
Data Hosting |
With Reindeer and every customer's data is managed in separate instance |
With the Customer |
Data Storage |
In Reindeer Cloud |
In Customer's Server |
Data Security and Safety |
100% Guaranteed |
Responsibility is with the customer |
Data Backup and Recovery |
100% Guaranteed |
Responsibility is with the customer |
Data Availability and Uptime |
99.99% Guaranteed |
Responsibility is with the customer |
Subscription Plan |
Quarterly/Yearly Subscription |
Not Applicable |
Software Analytics and Reporting |
Developed by Reindeer |
Developed by the customer or by Reindeer and transferred to the customer
|
Model |
Software Analytics and Reporting built or customized in Reindeer Cloud |
Data and software owned by the customer |
Software Design/Customization |
One-time cost |
One-time cost (if developed by Reindeer) |
Software Warranty |
Included in Subscription |
12 Months Standard Warranty (if developed by Reindeer) |
Software Maintenance |
Included in Subscription |
Included in 12 Months Standard Warranty (if developed by Reindeer) |
Software User Training |
Included in Subscription |
One-time cost (if developed by Reindeer) |
Software Installation Support |
Not applicable as the software runs in Reindeer cloud |
One-time cost (if developed by Reindeer) |
Software Extended Warranty |
Automatically included when the subscription is renewed |
Available for an additional cost (if developed by Reindeer) |
Software White Labelling Service |
Available for an additional cost and included in the subscription |
Automatically included |
Software Upgrade / Feature Changes |
Available for an additional cost |
Available for an additional cost (if developed by Reindeer) |
Subscription Plan |
Quarterly/Yearly Subscription |
Not applicable |
Advantages |
1. No need to invest in infrastructure such as server, network, storage, software and licensing
2. Low Capex Model
3. No hassles of data or software maintenance/upgrades/backup/recovery
4. Guaranteed data and software availability, uptime and backup
5. No resources required to develop/manage the solution
|
1. Customer owns all the data and software in their server
2. Availability, storage, uptime are driven by customer's needs
3. No recurring cost for data hosting/software
4. Customer pays only for the hardware
5. Easy to interface with existing ERP or software
|